Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? Here's how to get in touch and what happens once your message lands with us.

Ways to Reach Our Team

Email is the best way to contact us. Write to us at [email protected] and a member of the team will read your message personally. We aim to reply within two working days, though it can take a little longer if we're mid-way through updating our rankings or checking a new operator.

A quick note on the subject line helps — telling us whether you're flagging an error, asking about a bonus, or something else means we can route it to the right person faster.

What We Can Help With

• Questions about our reviews or rankings — If you want more detail on how a site like Coinpoker, Bovada, or Americas Card Room compares on traffic, rake, or payout speed, ask us directly.
• Corrections — Bonus terms, licensing details, and payment options at poker sites change often. If you find something on our site that looks out of date, please tell us — we take accuracy seriously and will look into it promptly.
• Content suggestions — If there's a poker site, payment method, or game format you'd like us to cover in more depth, we're open to hearing it.
• Commercial and partnership enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and outline the details.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you to appropriate support, including the National Problem Gambling Helpline at 1-800-GAMBLER, and you can also reach out directly to that helpline at any time.

A Note on How We Work

Best Poker Sites may earn a commission when readers sign up through some of the links on this site. That never decides which sites we rank higher — our ratings are based on factors like traffic, game variety, deposit and withdrawal options, and licensing, not on commercial arrangements. If you have questions about how a particular ranking was reached, our team is happy to explain the reasoning behind it.

We don't run automated reply systems in place of real answers. Every message is read by a person, and if we can't answer something ourselves — for instance, a dispute with a specific poker room over a withdrawal — we'll be upfront about that and suggest where else to look, such as contacting the operator's own support team or the relevant state gaming regulator.

Before You Write In

A few things are worth checking first, since they cover the most common questions we receive:

• Bonus terms, including deposit match percentages and playthrough requirements, are listed alongside each offer on our reviews and comparison pages rather than repeated here.
• Online poker in the US is regulated on a state-by-state basis — there's no single federal framework — so availability and legal status depend on where you live. Check your own state's rules before signing up anywhere.
• All real money poker sites we cover require players to be 21 or older in most states (some set the threshold at 18), and age verification is a standard part of account setup at every licensed operator.

If You Need Support Beyond Poker Questions

If gambling has stopped feeling like entertainment — if you're chasing losses, spending more than you planned, or feeling anxious about play — please reach out to 1-800-GAMBLER or your state's problem gambling resource. We're not equipped to provide counseling ourselves, but we take this seriously and would rather point you toward real help than leave the message unanswered.

Thanks for taking the time to read this far. Whatever the reason for getting in touch, we're glad to hear from you and will get back to you as soon as we can.